I often receive enquiries about postage, both within Australia and internationally. Yes, I do post products all over the world!
Australian Customers: Are you confused about the postage options offered to you? I’m sorry about this. We are in the process of reconfiguring how postage is worked out, particularly for ‘rural’ locations, requiring Australia Post delivery. If you can see the ‘Courier Flat Rate’ offered to you, this means you can order as much as you’d like for the flat postage fee, when delivered via courier to a home or business address.
For those in a ‘rural’ location (not serviced by couriers) or desiring delivery to a PO Box or Parcel Locker, your parcel must be sent with Australia Post. Their charges aren’t as simple so a ‘request quote’ option is available to you, while a more accurate system is being set up. This covers the cost of a 1kg parcel, so if your order is under 1kg, it will be sent as soon as complete. If your parcel is over 1kg, you will hear from us to arrange payment for any further cost (all relevant options will be offered to you when contacted).
New Zealand Customers: Similar to the ‘request quote’ options for rural Australia, there are a few postage options based on the weight of the parcel. Sadly, the site cannot work out the total weight of your parcel, but if you choose your best guess, we’ll be in touch if there’s any difference in cost. Feel free to contact us before placing your order and we can advise the weight and cost of your parcel.
You can pay by credit card, PayPal or AfterPay.
Other International Customers: While the online checkout is set up with postage options within Australia and New Zealand, it is not set up for the rest of the world. Please contact me to arrange your order if you’re in another country. We can arrange payment via PayPal and postage is quoted based on the weight and size of your parcel. To get started with your order, I’ll need to know your address and the items that you’re interested in ordering.
Australia is quite some distance from most countries and some parcels require multiple flights to get to their international destination. This can make international postage costly. I only charge the post offices’ cost to send your parcel and don’t add any extra charges. To give you an idea of costs, please refer to the below table. These prices are for standard air mail, with tracking. Express and sometimes economy options are also available and can be quoted upon contact.
You can estimate the postage cost for your own location HERE, on the Australia Post website. Be sure to select the International tab, then enter ‘4504, Narangba’ as the ‘from location’ and select your country. You can edit the weight on the next page, as the default is 0.25kg (which is 250 grams).
All Customs/Quarantine fees are the responsibility of the receiver, as are the loss of any items through seizure (though this is very uncommon).